Our Safety Commitment
Verified Properties
All properties undergo thorough verification and quality checks
Background Checks
Hosts are verified with government-issued identification
Secure Payments
All transactions are protected with bank-level security
24/7 Support
Round-the-clock assistance for any safety concerns
Safety Guidelines for Guests
Before Your Stay
- Read property descriptions and reviews carefully
- Verify the property location and amenities
- Check the host's cancellation policy
- Save emergency contact numbers
- Inform someone about your travel plans
During Your Stay
- Keep your valuables secure
- Follow house rules and guidelines
- Report any issues immediately
- Be respectful of the property and neighbors
- Use provided safety equipment if available
Emergency Procedures
- Call local emergency services (911) if needed
- Contact Akwaabah support immediately
- Document any incidents with photos
- Follow evacuation procedures if required
- Keep emergency exits clear and accessible
Safety Guidelines for Hosts
Property Safety
- Install smoke detectors and carbon monoxide alarms
- Provide fire extinguishers and first aid kits
- Ensure all electrical systems are up to code
- Maintain clear emergency exit routes
- Regular safety inspections and maintenance
Guest Safety
- Provide clear safety instructions and house rules
- Maintain clean and hazard-free environments
- Offer emergency contact information
- Ensure adequate lighting in all areas
- Provide secure storage for guest belongings
Legal Compliance
- Follow local safety regulations and codes
- Obtain necessary permits and licenses
- Maintain proper insurance coverage
- Keep records of safety inspections
- Stay updated on safety requirements
Essential Safety Tips
Personal Safety
- Always trust your instincts
- Meet in public places for first-time meetings
- Share your location with trusted contacts
- Keep emergency numbers easily accessible
- Be aware of your surroundings
Property Safety
- Check for working smoke detectors
- Locate emergency exits upon arrival
- Test locks and security features
- Report any safety concerns immediately
- Follow posted safety instructions
Digital Safety
- Use secure payment methods only
- Never share personal financial information
- Communicate through the platform
- Be cautious of suspicious requests
- Report any suspicious activity
Emergency Contacts
In case of emergency, contact these numbers immediately
Emergency Services
911
Akwaabah Support
support@akwaaba.com
24/7 Hotline
+233 XX XXX XXXX