Terms and Conditions
Please read these terms carefully before using our platform
Last updated: November 2, 2025
Welcome to Akwaabah
Welcome to Akwaabah! By registering or using our platform, you agree to the following terms and conditions. Please read them carefully. These terms govern your use of our service and constitute a legally binding agreement between you and Akwaabah.
Key Terms and Conditions
By accessing and using Akwaabah, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
All users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account. Users must provide accurate and complete information during registration.
You may not use our platform for any unlawful purpose or to solicit others to perform unlawful acts. Users may not use the same email to register multiple accounts with different roles.
The service and its original content, features, and functionality are and will remain the exclusive property of Akwaabah and its licensors. The service is protected by copyright, trademark, and other laws.
User Guidelines
- Provide accurate and truthful information in your profile
- Respect other users and maintain a professional demeanor
- Follow all applicable local laws and regulations
- Do not engage in discriminatory behavior
- Maintain accurate property listings with current photos
- Respond to guest inquiries promptly
- Ensure properties meet safety and quality standards
- Honor confirmed bookings and provide agreed-upon amenities
- Respect host properties and follow house rules
- Communicate clearly about arrival times and special needs
- Leave properties in good condition
- Resolve any issues through proper channels
- Creating fake or misleading profiles
- Using the platform for commercial purposes without authorization
- Harassment or inappropriate behavior toward other users
- Violation of local laws or regulations
Enforcement Actions
First-time minor violations may result in a warning
Repeated violations or serious offenses may lead to temporary account suspension
Severe violations or repeated offenses may result in permanent account termination
Important Notice
• These terms may be updated periodically. Continued use of our platform constitutes acceptance of updated terms.
• Violation of these terms may result in account suspension or permanent removal from the platform.
• For questions about these terms, please contact our legal team using the information below.
Legal Contact Information
Email Support
legal@akwaaba.com
For legal inquiries and terms questions
Phone Support
+233 XX XXX XXXX
Available Monday to Friday, 9 AM - 5 PM
Response Time
Within 24 hours
We respond to all legal inquiries promptly